Returns & Exchanges
At 42Lolita, we want you to be completely satisfied with your purchase. If your items are not a perfect fit or encounter any quality issues, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Contact our customer support team via email with your order number and photos of the items you wish to return or exchange.
Receive Authorization
Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
Pack and Ship
Securely pack the items in their original packaging with all tags attached and ship them back to us using a trackable shipping service.
Refund Processing
After we receive and inspect your returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing